Shipping & Delivery
Caroline Hill ships everything via UPS ground shipping. All orders will be shipped within 1-3 days of the day you placed your order. Shipping charges start at $12.50 but can vary depending on the size of your order.
Privacy & Security
Returns & Replacements
- No returns will be accepted without seller’s authorization. All claims must be made within 10 days. Claims must be made to Evan Wortman at firstname.lastname@example.org.
All requests for returns MUST be issued a Return Authorization Number. Not items will be accepted without one. Please mark the outside of the box with the RA#.
- If goods are approved for return, the purchaser will receive a credit on file. The credit will be applied to your next order.
- A 15% restocking fee will be applied for goods returned that are not damaged.
- Items are eligible for replacement if:
- Item is defective upon arrival.
- Item breaks on the store floor within 7 business days of receiving merchandise.